eClinicalWorks announced that the Neurology Center of New England, the largest neurological care center in Massachusetts, is successfully utilizing Sunoh.ai, the AI-powered medical scribe, to achieve daily two to four hours of time-savings on documentation and enhance patient engagement. The center manages over 2,700 patients each month and specializes in complex neurological conditions. Integrated within the eClinicalWorks EHR, Sunoh.ai enables providers to complete notes during patient encounters. "I spend more time with patients and less time typing," shared Dr. Maria Bartkus, neuromuscular specialist at the Neurology Center of New England. "Now there is more eye contact with patients, and I feel less stressed. I complete my notes almost entirely during the encounter. Everything discussed during the encounter is captured, including MRI findings, labs, and medications. I'm no longer bringing work home, which has changed my personal life." Previously relying on traditional dictation and manual workflows, providers at the center faced documentation challenges that required extra time outside clinical hours. With Sunoh.ai, providers now complete notes in real time. Sunoh.ai records and transcribes patient-provider conversations, and it supports complex neurological workflows by capturing detailed discussions, such as MRI reviews, lab results, and medication changes, directly within the note. The tool also has multilingual capabilities. Without requiring manual switching, it can capture conversations in Spanish and automatically generate English documentation. Dr. Bartkus added, "I speak Spanish, and I have Spanish-speaking patients, and Sunoh.ai automatically converts everything into English for my notes. I was very impressed—it recognized everything without me needing to change any settings." The Neurology Center of New England has steadily increased the adoption of Sunoh.ai among its providers, with many using it daily as part of their clinical workflow. Girish Navani, CEO and co-founder of eClinicalWorks, said that the center's success "demonstrates how AI-integrated solutions can transform practice workflows".
Details
- City
- Foxboro
- Organization
- Neurology Center of New England
- Continent