DSV reports that physical site visits to its Red Lion warehouse in Singapore have decreased by 25% since it implemented the nation's first 5G-enabled Warehouse Digital Twin, supported by IMDA's 5G Innovation Programme. The 5G system consistently delivers latency averaging 11 milliseconds, with downlink speeds of up to 941 Mbps and uplink speeds reaching 187 Mbps, and the platform currently supports 20 concurrent users. "Conventionally, the most time-consuming effort is in the form of field trips and they have to be done onsite in person," explains the DSV implementation team. "Now, with the visibility of the warehouse via Digital Twin, users are able to investigate and troubleshoot without having to spend time physically travelling to the warehouse." The Digital Twin platform integrates data from previously disparate systems in real time: the warehouse management system, the automation management system, security and access control, energy consumption monitoring, and the air- and land-freight transportation management system. A second component is the Volumetric Live Solution, which uses computer vision for smart space management. According to the project team, it computes the space utilization at open spaces and feeds the 3D spatial information and related measurement parameters into the Digital Twin as well as AR devices, which facilitates space planning in the warehouse. A third component is 5G-powered mobile monitoring with high-speed, low-latency 5G cameras, which provide real-time tracking of goods movement, high-definition video streaming accessible from authorized devices, remote monitoring, and security surveillance that detects and alerts on unusual activities. Previously, coordinating cross-department responses to customer queries could take hours; with the Digital Twin, teams can access and share information instantly. "With integrated data analysis and intuitive data presentation in DT, users no longer need to search for info across multiple systems," notes the implementation team. DSV also found an unexpected benefit during implementation: the Digital Twin acted as the first detector of other systems' malfunctions, for example when the automation, energy or security system is down and invalid data shows in the Digital Twin, so the responsible department can react faster. Looking ahead, DSV plans to scale the solution to other warehouses globally while offering Digital Twin as a Service to clients, and future developments will include the integration of autonomous mobile robots and AI-powered predictive analytics.