AI in Entertainment

O2 arena, the multi-purpose arena in Prague, uses a Citymind AI chatbot on its website to answer visitors' questions about tickets, entrances and event start times, parking and transport. During the period reviewed in a July 2026 Citymind case study, it correctly handled more than 49,400 queries, over 93% of relevant inquiries, saving more than 2,345 hours of manual processing, with more than half of conversations outside working hours.

On March 30, 2026 iQIYI launched Nadou Pro in pre-commercial release, an AI agent for professional film and TV production that orchestrates its QiZhi models and third-party video models through specialised agents for screenwriting, art direction, storyboarding and VFX. All 16 upcoming works in the Peter Pau × iQIYI AI Theater were made with it.

Dimension Studio developed an end-to-end AI content production pipeline using an agentic script breakdown framework, ComfyUI with Stable Diffusion and Flux models, reducing animated content production from months to weeks — their film Mara & Milo was delivered in one-third the time of traditional processes.

Spotify, headquartered in Stockholm, operates one of the world's largest AI-powered music recommendation systems serving over 600 million users globally. The recommendation engine combines collaborative filtering, natural language processing, and audio feature analysis through deep neural networks to personalize playlists such as Discover Weekly and Daily Mixes for each user. Spotify's ML infrastructure processes billions of user interactions and listening histories to generate real-time recommendations updated every 24 hours. Audio analysis models use convolutional neural networks to extract features directly from raw audio waveforms, enabling the system to recommend new songs with similar acoustic characteristics even before they accumulate listening history.