AI use case

Nubank Real-Time Fraud Detection System Processing 85 Million Users

Nubank has developed one of Latin America's most sophisticated real-time fraud detection systems, leveraging machine learning models trained on billions of transactions to ident…

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Company/Organization: Nubank
Industry: Banks
Location: São Paulo

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Title

Nubank Real-Time Fraud Detection System Processing 85 Million Users

Content

Nubank has developed one of Latin America's most sophisticated real-time fraud detection systems, leveraging machine learning models trained on billions of transactions to identify and block fraudulent activity instantly. The system analyzes thousands of variables per transaction including device fingerprints, location patterns, merchant category codes, transaction timing, and historical behavior to generate fraud scores in under 100 milliseconds. Since deploying this AI system, Nubank has reduced fraud losses by over 70% while maintaining a false positive rate below 0.5%, minimizing customer friction. The fraud detection platform processes approximately 85 million users across Brazil, Mexico, and Colombia.

URL

https://www.nubank.com.br/en/news/nubank-fraud-detection-ai/

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