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AI use case
CHRIST Juwelier (Hagen, Germany) deployed SAP Commerce Cloud and SAP Emarsys to transform their omnichannel retail experience. Key results: +40% orders shipped directly from 200…
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Title
CHRIST Juwelier - SAP Commerce Cloud and Emarsys AI Deployment
Content
CHRIST Juwelier (Hagen, Germany) deployed SAP Commerce Cloud and SAP Emarsys to transform their omnichannel retail experience. Key results: +40% orders shipped directly from 200+ stores during peak holiday season. Email open rates increased 10-15%, resulting in 30-40% revenue increase compared to previous year. SAP Commerce Cloud manages +99.9% uptime and approximately half a million orders during peak season. The AI-powered SAP CX AI Toolkit enabled personalized customer engagement, turning gift-givers into repeat buyers. Implementation by KPS partner.
City
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Company/Organization
SAP
Continent
Europe
Country
Germany
Category
Internet Software & Services
Type
Deployment
Id
8a6dbcdc-72b0-4076-926f-2494d7c10426
Created At
2026-03-23T19:37:25.344211+00:00