Agentic AI Platform for Insurance Underwriting and Claims

Duck Creek Technologies announced the launch of an insurance-native agentic AI platform designed to transform underwriting and claims processes. The platform embeds AI experiences and agents directly into mission-critical insurance workflows. Key capabilities include automated policy servicing, intelligent claims triaging, and real-time risk assessment. The agentic AI enables insurers to automate complex decision-making while maintaining human oversight for edge cases. The platform supports seamless integration with existing Duck Creek policy and billing systems, allowing carriers to deploy AI agents without replacing core systems. Early adopters report significant reductions in claims processing time and improved underwriting accuracy through AI-assisted risk evaluation.