AI in Belgium

At Owens Corning's Tessenderlo plant in Belgium, Waites' AI-driven predictive maintenance system detected a critical temperature spike on the non-drive-end main bearing of the 40-year-old Ball Mill #5 on February 26, 2024, preventing an unplanned shutdown that would have faced a 17-week lead time for a replacement end shaft. The company avoided over $11.24 million in potential production losses, repairs, and downtime — a 21,600% ROI — and has since expanded wireless vibration and temperature monitoring to 24 facilities worldwide.

ING Belgium's Site Reliability Engineering team faced severe class imbalance when training a machine learning model to predict whether planned IT changes would lead to Major, P1, or P2 incidents. By augmenting training data with synthetic replicas generated through DataCebo's Synthetic Data Vault (SDV) Enterprise, the team improved a LightGBM classifier's F1 score from 76% to 97% — a 21 percentage-point gain. The deployment covers hundreds of daily IT changes logged in ServiceNow and Jira Service Management.

GS1 BelgiLux, the Belgian-Luxembourg member of global GS1 barcode standards body serving 20+ sectors, deployed ML6 AI for product label data extraction, cutting processing time from 48 hours to near real-time and accelerating product onboarding for member organizations.