Ricoh Builds Scalable Intelligent Document Processing on AWS, 90%+ Engineering Hours Reduction

Ricoh USA, Inc. is a global technology leader serving clients in over 200 countries. Within its healthcare practice, Ricoh serves major health insurance payers, managed care organizations, and healthcare providers—processing hundreds of thousands of critical documents each month. They built a repeatable, reusable framework using the AWS GenAI Intelligent Document Processing (IDP) Accelerator that reduced customer onboarding time from weeks to days, increased processing capacity sevenfold to over 70,000 documents per month, and decreased engineering hours per deployment by over 90%. The solution meets HITRUST, HIPAA, and SOC II compliance standards.