AI in Transportation Infrastructure

Auriga IT built the Toll Monitoring Control Center for NHAI and IHMCL, a cloud-native platform that unifies IoT equipment monitoring, a Kafka and Spark streaming data lake, YOLO and SSD video analytics and BI dashboards across 1,200+ toll plazas. It was extended with a rules-based operator compensation system.

Telepass, which manages approximately 75% of motorway toll transactions in Italy, deployed Salesforce Agentforce as a first line of customer support. The agent handles 40,000 conversations per week and autonomously resolves approximately 87% of incoming inquiries, using Data 360 for retrieval and MuleSoft for SAP billing data.

Indonesia's General Elections Commission (KPU) deployed Nutanix Enterprise AI with Llama 3 to consolidate decades of fragmented legal data into a Bahasa-language AI assistant, cutting legal research time from 10–12 minutes per query to under 3 minutes and producing 100% structured electoral data for policy analysis.

Taiwan's National Science and Technology Center for Disaster Reduction deployed NVIDIA's Earth-2 CorrDiff generative AI weather model for typhoon forecasting, with the model being 500x faster and 10,000x more energy-efficient than traditional CPU numerical weather prediction.

Poland's National Revenue Administration (KAS, Krajowa Administracja Skarbowa) under the Ministry of Finance deployed an AI-based toll enforcement system in 2021-2022 across 40 toll stations and 102 patrol cars on the A2 and A4 motorways, achieving over 98% automatic number plate recognition reading rates and almost 100% accuracy for human-readable plates. The deployment replaced Poland's old stop-and-go toll collection with a free-flow satellite-based e-TOLL system.

Jinan Metro's cloud customer service system, built with Unisound, has gone into operation on Line 1, letting one agent in a unified operations center handle service requests from several stations. The article reports over 10,000 requests handled by remote agents, a 100% connection rate, about 9 seconds average wait and under 57 seconds average handling time.