AI in Netherlands

Clear.bio, a Dutch health-tech startup, used Google Gemini and BigQuery in an AI Sprint with Google for Startups to automate how its sales team identifies healthcare partners. An AutoML predictive model on the Gemini Enterprise Agent Platform scored practices across the Netherlands, Germany, and France, lifting high-value partner conversion 30 percent with 92-94 percent prediction accuracy.

ING and McKinsey & Company deployed a generative AI chatbot for banking customer support in the Netherlands, which handles ~85,000 customer interactions weekly. Built in seven weeks and launched in September 2023, it helped 20 percent more customers resolve issues in its first seven weeks than the previous rule-based bot.

Essent, the largest Dutch energy company serving 2.5 million customers, deployed Cognigy's conversational AI platform combining Agent Copilot, Chat AI, and Voice AI across 3 million voice calls and 900,000 chats annually, achieving 55% end-to-end chat automation and 2 million euro annual savings from Agent Copilot alone.

Nebius AI built Sentinel, a regulatory compliance audit agent on the Nebius Agents Blueprint, and benchmarked it across four configurations (Prototype, Grounded, Optimized, Production) on a real FDA guidance-change audit task. The production configuration cut cost from $469.99 to $23.59 (19x reduction) and runtime from 29.9 minutes to 12.6 minutes, while reaching 1.00 recall on a 120-task benchmark.

bunq, Europe's second-largest neobank with 20 million users, built Finn — an in-house generative AI assistant powered by Amazon Bedrock (Anthropic's Claude models) — to handle 97% of its user support interactions. The multi-agent AI system achieves a 70% automation rate with an average response time of 47 seconds, and supports 38 languages. Finn classifies employee prompts and routes them to relevant HR or banking domains, enabling the bank to scale its support operations without proportionally increasing human agents while maintaining high customer satisfaction across its multilingual European user base.

Albert Heijn, the Netherlands' grocery market leader and subsidiary of Ahold Delhaize, deployed a Rasa-powered AI agent to improve customer satisfaction while reducing pressure on human support teams. The AI agent handles complex customer requests in Dutch across web, mobile, and WhatsApp channels. The company measures success using prevented contact rate and quality score.

DevRev brings "Computer" to Netherlands at Leadership Circle Event as Enterprise AI in EMEA Hits Its Next Phase. Computer addresses the growing trust gap in enterprise AI with context-driven answers and actions. AMSTERDAM, April 08, 2026 (GLOBE NEWSWIRE) -- DevRev, an AI-native enterprise software company focused on transforming how teams and customers collaborate, announced the expansion of its AI agent platform "Computer" to the Netherlands at the Leadership Circle Event.

Hunkemöller (180+ stores across 10+ EU countries) deployed Scotty AI's agentic operating platform for HR recruitment, reducing time-to-hire from 18 days to 4 days across its multi-country retail network.