Scale AI Government Solutions

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Scale AI Government Solutions

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Scale AI is known as the human data layer powering the modern AI revolution, valued at $29 billion, building its reputation as the data-annotation engine behind frontier models from OpenAI, Google, and Meta. Beyond its role in training cutting-edge LLMs, Scale has expanded its product line to serve public sector and large enterprise customers through its Donovan product. Donovan is a platform built for deploying mission-tailored AI agents, especially those oriented towards government, defense, and other high-stakes workflows. The platform allows decision-makers to organize and analyze large volumes of unstructured data, aiding in the understanding and production of actionable insights. The workflow inputs are most commonly government documents, including complex products such as official orders, situation reports, and intelligence briefs. These documents sometimes include elements like handwriting, charts, labeled maps, and low-quality scans that defy standard automation. To handle this document processing layer, Scale turned to Reduct. Reduct manages the multiplicity of document types and embeddings without compromising the confidentiality and security the customer demanded. Scale leverages Reduct's Parse endpoint to transform raw, unstructured documents into clean, high-quality text chunks that can be embedded and reused across its RAG chats and other downstream mission applications. Reduct gives the team confidence that their RAG applications are grounded in complete and accurate context, producing clean, well-structured chunks and figure summaries. Critically, Reduct supports on-premises deployment in air-gapped environments, meeting strict government requirements around data security and privacy. As Scale continues to grow, Reduct enables Scale to take on increasingly complex customer workloads without sacrificing accuracy or compliance.