AI use case

Infor Enterprise GenAI Embedded Experience with LangGraph

Infor embedded LangGraph-driven GenAI components in its enterprise OS platform, providing AI-embedded product experience, customer support automation, and Copilot functionality …

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Company/Organization: LangChain
Industry: Internet Software & Services
Location: San Francisco

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Title

Infor Enterprise GenAI Embedded Experience with LangGraph

Content

Infor embedded LangGraph-driven GenAI components in its enterprise OS platform, providing AI-embedded product experience, customer support automation, and Copilot functionality across Infor CloudSuite industrial applications. Infor GenAI enables users to ask questions in plain language, auto-generate reports, translate content, and more all within the context of their ERP environment. The new GenAI capabilities enable the platform to handle complex queries, generate dynamic content, provide intelligent automation, and automate content creation and report generation. Infor uses LangSmith and LangGraph for its multi-agent AI assistant, integrating LLMs into their OS platform with adaptive reasoning agents that make context-aware decisions. The platform leverages reinforcement learning models that self-optimize over time and seamless API orchestration connecting cloud, SaaS, and data pipelines with enterprise-grade architecture built for auditability, scalability, and trust across Infor CloudSuite.

URL

https://blog.langchain.com/customers-infor/

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