Sanofi has launched Concierge for Field, a new AI agent built with Snowflake Cortex AI that prepares its global sales representatives for every physician or provider visit, according to a Snowflake press release issued at Snowflake Summit 26 on June 2, 2026. In a single conversation, a rep can ask for a pre-call plan and immediately see the highest-priority physician based on specialty and prescribing history, review past engagement, and have the full plan emailed to their inbox. According to the release, what used to take hours of manual research now happens in seconds.
Emmanuel Frenehard, Chief Digital Officer at Sanofi, said: "We are building AI directly on our data and reinventing how the company runs, from R&D to manufacturing to commercial."
Snowflake describes Concierge for Field as the most visible example of a larger shift in which Sanofi is deploying AI agents across R&D, procurement, IT, HR and field sales. Like many global organizations, Sanofi's early data investments produced thousands of dashboards but left most of the underlying data untapped. The shift came when Sanofi started working with Elementum, which Snowflake calls the AI-native replacement for legacy SaaS. Sanofi unified its data on Snowflake and paired it with the agentic capabilities of Snowflake Cortex AI, including Snowflake CoWork. AI workflows built with Elementum run directly on Snowflake. The release says the same unified foundation already powers Sanofi's research teams, who use Snowflake to process real-world clinical data at scale.
Snowflake's Forward Deployed Engineers embed directly inside customer teams to co-build AI solutions, and the release says this team is working with Sanofi's data and engineering teams to scale these capabilities, while Elementum's AI applications run directly on the Snowflake platform.
Details
- City
- Paris
- Organization
- Sanofi
- Continent
- Europe
- Country
- France