AI in Data Processing & Outsourced Services

Tencent Cloud describes building CloudQ, an AI-native SRE agent that combines an operational knowledge graph with multi-agent orchestration for architecture visualization, impact analysis, root-cause investigation, change-risk control, inspection, capacity planning, and FinOps. The graph joins infrastructure topology, observability signals, change events, and operational knowledge. A Harness layer adds bounded agent execution, sandbox isolation, multi-cloud adapters, and online/offline evaluation with regression gates. The InfoQ article is an edited conference-talk report; its incident walkthroughs are illustrative and it provides no independently measured customer outcomes.