AI in Consumer Finance

Autyn deployed LandingAI's agentic document-extraction platform to automate consumer-loan processing. Field-level accuracy rose to 94-98% on borrower documents (tax returns, paystubs, bank statements), reducing end-to-end income extraction from 1-2 hours to 1-3 minutes per file. The deployment has processed 500+ loan files and 3,000+ documents in production, saving loan officers 2-4 hours of manual work per file. Every extracted value carries a source tag and confidence score, routing low-signal fields to human review.

Klarna deployed an AI-powered customer service assistant that handles 66% of all customer service chats, equivalent to 700 full-time employees. The AI agent autonomously resolves queries related to order tracking, payment plans, refunds, and account management across Klarna's 150 million active consumers and 500,000 merchant partners in 45 countries.